Built for Automotive.
Make your contacts count for more with better data quality and marketing automations
ContactTrackerCRM provides tools to help you retain more clients, close more sales, and execute your sales and marketing strategies more efficiently.
No nonsense, just a CRM that works
Integrated data, powerful segmentation and multi channel marketing automations make communicating with the right prospects, at the right time, easier.
Data Integrations
Stay synced with our certified DMS integrations, supported on both sides of the interface, so that your marketing programs are built from a stable, single view of the customer and their vehicle.
Marketing Automations
Reduce the amount of time your sales and marketing team spend on tasks by automating key workflows and follow ups across effective channels.
Reporting & Insights
Dashboard based visualisations that you control to see how your business strategies are working, based on real time actions and activities.
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Sync your CRM & DMS
In the automotive space your CRM needs to interface with multiple disparate data sources including DMS, LMS or other external customer list in a single connectivity layer to be most effective. ContactTracker does exactly this, giving you a dealership or network wide single customer and VIN view, setting the strong foundation for a personalised and exceptional customer experience.
Target specific audiences and automate campaigns to save time and deliver results
ContactTracker QuickPicks provides access to more than 150 powerful segmentation fields and lets you quickly filter normalised data across your sales, service, parts and accessories profiles to build and automate audience lists. Target those most likely to convert with the right message at the right time in the right channel.
A dashboard of data driven insights that focus you on performance
The ContactTracker BI Dashboard drives informed decision making and confirms how your retention strategy is performing. You will know more quickly about your customers and their predicted future invoice values. With this knowledge you can turn your actions into sales more effectively.
Built for Dealerships and Groups.
Improve campaign performance by marketing to the right people with the right messages.
ContactTracker offers digital marketing tools linked to your DMS data so you can establish recurring reminders, ad hoc marketing campaigns and follow up
marketing for engagement with your clients.
"We connect automotive companies to their data and provide them the tools
and intelligence they need to make smarter business decisions, deliver success in sales and aftersales, and build rewarding long-term customer and employee relationships."
– John Lalor